Refund policy

At Faithful Essentials Co., we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and refund policy to ensure your peace of mind.

Returns

• You may return unused and unopened products within 30 days of delivery for a full refund.
• Items must be in their original packaging and in the same condition as received.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

• Once we receive and inspect your return, we will process your refund within 5-7 business days.
• Refunds will be issued to the original payment method used during purchase.
• Shipping charges are non-refundable unless the return is due to an error on our part.

Exchanges & Damaged Items

• If you receive a damaged or incorrect product, please contact us at support@faithfulessentialsco.com within 7 days of delivery for a replacement or refund.
• Please provide photos of the damaged or incorrect item for verification.

For any questions or concerns regarding returns, feel free to reach out to us. We are happy to assist you!